Data exploitation model in a health ecosystem to support formal and informal caregivers

Abstract

Business interactions are rarely taken into account at the early stages of development of software ecosystems in the health sector, which makes these kinds of solutions to stay as conceptual proposals or rapidly discontinued after deployment. In the present paper we describe our approach towards the exploitation of a technological ecosystem focused on learning and knowledge management processes to develop and enhance the caregiving competences of formal and informal caregivers, both at home and in care environments. The definition of the business process has been done using the BPMN standard, which allows to further include the business model in the definition of the data taxonomy